I lost 3.300 guild points

Hi!
Something weird happened.
I collected guild points for ages, and bought Sarah the knight from the guild shop.

Apparently, now I don’t have her. I just noticed today when she came available again, but I DID had her couple of days before…

And my guild points are lost. Those things take forever to collect…

Hi,

Thank you for reaching out. Can I please grab your game id to investigate?

Thanks!
Mars