Health sync is crashing

Everytime i sync my health with apple iphone the app crashes. Well, it won’t respond to anything anymore. So I can’t sync my steps :frowning:

Hi @Anouk_van_den_Akker

As we temporally may not know the cause of the problem, I suggest you to SAVE GAME in the Wokamon settings and then reinstall Wokamon to see if it will fix the Problem.

David@Wokamon

It did work. Thanks!!!

I did this, but I lost all my steps for today (almost 5,000 steps).

I also did this. Uninstalling and reinstalling worked to fix the sync error but cause not only my steps from today and yesterday (nearly 12,000) to disappear but my whole step history is gone. I saved the game in settings & it restored everything but my steps.

Hi @Courtney_Brown @CREZ

It’s probably because Winter time that cause Health to have a bug.

I suggest you to SAVE GAME in the Wokamon settings and then reinstall Wokamon to see if it will fix the Problem.

David@Wokamon

This worked but deleted all of my wall data

Same problem happened to me. And now it isn’t updating the first achievement when I reach 10,000 steps.