Game crashed and didn't get purchased rubies

Pocket Plants Bug
1

i’ve just purchased 200 rubies fron itunes store，then the app broke down and i can never go into “store” again。also，rubies never show up in game。

2

Hi,

Can I please grab your game ID and purchase proof to follow up the case? The ID is located on the game settings page. Please refer attached for details. Thank you!

Sample - ID_username.jpg720×1280 97.4 KB