Bought and didn't receive

Hi! I bought something in game and didn’t receive.

Hi @Cirilo, thank you for reaching out. Can you please forward your purchase receipt and your game id to mars.zhu@shikudo.com? Thank you for your patience!

They replied in 4 - 7 days on the sent request. Please be patient. Marspark believe by resolving through the email conversation.

Hi, thank you for your patience. Are you the player under game id pvvvv9? My colleague has just replied to you :slight_smile:

Problem solved! Thank you very much for your attention.
Is it possible to close/remove the post?

1 Like

No problem, we can leave it as it is. Cheers!